Refund policy

Refund Policy

Digital Products Policy Due to the nature of digital files and the immediate access to the downloadable content, once purchased, you will receive an instant PDF to download that is permanent. Therefore, generally, no refunds or cancellations can be offered.

However, at GrowthVault Studio, we want you to be completely satisfied with your purchase.

30-Day Happiness Guarantee We believe in the quality of our products and their ability to help you on your healing journey. If you are not satisfied with your purchase, please contact us within 30 days of your order, and we will work with you to make it right. If we cannot resolve your issue, we will issue a full refund.

How to Request a Refund To start a return or refund request, you can contact us at support@GrowthVaultStudio.com. Please include your order number and a brief description of the issue.

Damages and Issues Please inspect your order upon reception. Since these are digital files, "damages" are rare, but if you have trouble downloading, opening, or printing your files, contact us immediately so that we can evaluate the issue and make it right.

Exceptions / Non-returnable items Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Exchanges Since our products are digital downloads, we do not offer traditional exchanges. However, if you purchased the wrong bundle by mistake, please contact us, and we will assist you.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. Note: This usually applies to physical goods. By downloading a digital product, you typically acknowledge that you lose your right of withdrawal.